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We’re excited to soon offer our customers a new service option for mobile account alerts with GOCare. Beginning August 10, our customers will be able to receive monthly alerts when statements are available, view account information like balance, due date, payment confirmation, and also receive updates for events such as outage notifications or appointment reminders.


SAVE THE DATE! Our Open House & Customer Appreciation Day will be taking place on Saturday, October 2 from 11:00am – 2:00pm at our Chester Operations facility (Route 102, 8 Derry Road in Chester, NH). We’re so excited to once again be hosting this event! Enjoy a day filled with entertainment, food, pumpkin decorating, balloon

cellular data

Your phone has two ways it can access the internet—via cellular data or via Wi-Fi. So what’s the difference? And when should you use one or the other? Cellular Data vs. Wi-Fi Cellular data is offered by your mobile carrier and covers large geographic areas. Your phone is connected to nearby cell towers to send


As if identity theft in general wasn’t bad enough, watch out for these special forms of this crime: 1) Tax identity theft – Using your Social Security number to file a duplicate return to get a refund. 2) Child identity theft – Using your child’s personal information to open accounts in their name. 3) Medical


Confused about the G’s used when talking about communications technology? Let’s clear things up. The G in 5G, as it relates to mobile technology, means “generation.” GB, with a capital B, means Gigabytes – a measurement of data storage capacity. Gbps, with a lowercase b, means Gigabits per second – a measurement of internet speed.


Learn, play, and create with these emerging technologies! Virtual reality (VR) and augmented reality (AR) have been on the scene for some time. But 2021 may just be the breakthrough year when they become mainstream. VR is familiar from movies like Ready Player One in which people enter and interact in entirely built worlds. AR

july 4

We hope your Independence Day weekend is full of fun, family, and fireworks! As a reminder, our office will be closed in observance of the holiday on Monday, July 5.   If you need assistance, you can reach our Service Center at 603-529-9931. For 24/7 Internet support, please contact our technical support line at 1-888-896-7824.

text phishing

Phishing text messages may look like they’re from your bank, credit card company, or an online payment website or app. They may supposedly alert you to suspicious activity on your account or promise free prizes or gift cards. Don’t click on any links or give any information, since these are signs of a scam. Legitimate companies won’t ask

Facebook Hack

Facebook provides a guided help tool to walk you through the steps of what to do if you’ve been hacked. You’ll be asked to change your password and review recent login activity. You’ll also be able to review tools and tips to help keep your Facebook account safe in the future and learn how to


The National Do Not Call Registry, managed by the Federal Trade Commission, gives you the ability to stop many unwanted sales calls by registering your home and/or mobile phone number. Registrations are free and do not expire. Call 1-888-382-1222 from the phone you want to register or visit