- SecureIT Plus must have been installed by a certified SecureIT technician.
- The technician must have verified that your PC was free of any infections at the time of installation.
- The infection must have occurred while SecureIT Plus was installed.
- A certified SecureIT technician must be allowed to attempt to fix the issue. GSC, at its sole discretion, will determine when it is appropriate for you to engage an outside computer repair entity.
GSC reserves the right to deny the guarantee claim if the threat is deemed to be pre-existing or self-inflicted. This guarantee applies ONLY to SecureIT Plus. SecureIT Mobile is covered by its own guarantee terms and conditions.