September 5th, 2014 by Customer Care

If your mobile device suffers an infection-related issue while using SecureIT Mobile, and we are unable to repair the issue ourselves, we will pay up to $100 to have your device repaired at a shop local to you. To qualify, the following criteria must be met:

  1. The issue must be diagnosed and/or confirmed by a SecureIT technician.
  2. SecureIT logs must show that the malware was scanned and not found to be malicious.
  3. SecureIT management must approve the repair prior to the repair work being performed.
  4. Proof of repair work, including paid invoice or work order, must be sent to GSC for reimbursement.

GSCĀ reserves the right to deny the guarantee claim if the threat is deemed to be pre-existing or self-inflicted. This guarantee applies ONLY to SecureIT Mobile. SecureIT Plus is covered by its own guarantee terms and conditions.

  • Posted in
  • Comments Off on How does the SecureIT Mobile guarantee work?