We offer full, 24/7/365 support for all your mobile and desktop needs. Call us at 877-373-3320 anytime to talk to a friendly technician.

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The very first backup after installation will take the longest and can run from a few minutes to 48 hours based on the amount of data you plan to backup and the speed of your Internet connection. On an average computer and Internet connection, FileHopper Plus will backup 10-15 GB per 24-hour period. Once the

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Your deleted files are kept for 30 days after your most recent backup. Each backup represents a full copy of your data as it existed on the date it was backed up. At any time you can delete these retained files, freeing up additional storage space.

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The system requirements for FileHopper are as follows. Android: IOS: Windows (32 & 64-bit): Mac: Browser Support: Version 4.1+ Version 7+ All 10 Editions All 8 Editions All 7 Editions All Vista Editions Mac OS 10.9 + (Intel Only) Internet Explorer 6 + Mozilla Firefox 3.0 + Google Chrome 6.0 + Apple Safari 5.1 + FileHopper

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Everyone’s storage needs are different, but to give you an idea, 50GB is equivalent to about 10,000 songs or about 16,000 photos (assuming 5mb file size per song and 3mb per photo).

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Your data is secured using proven, government-standard 256-bit SSL encryption. This is the same level of protection used by banks and financial institutions around the world.

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FileHopper Plus was made to backup your most important files (music, e-mail, contacts, photos, financials, etc.), but not your system and application files, which are easy to restore via your original CDs. Backing up application and system files and attempting to restore them from FileHopper Plus is not recommended or supported.

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