Information can be initiated with the use of “KEYWORDS”: Text the word BAL to 603-529-9911 at any time during the month to receive a text message with your current balance due & the date it is due. Text the word PAY to 603-529-9911 at any time during the month to receive a text message with your most recent payment

It’s easy! You can sign up for mobile alerts in 3 easy steps right from your mobile phone: Text GSC to 603-529-9911 Enter the last name on the account Enter the last four digits of the phone number on the account Alternatively, you can give our Customer Care representatives a call at 603-529-9911 and we

GOCare is a mobile account alert platform proactively delivering account information (statements, balance, due date, payment confirmation, appointment reminders, and more). Information can be initiated by either Granite State or the Customer with the use of “KEYWORDS”. BAL – Text the word BAL to 603-529-9911 at any time during the month to receive a text message

Virtually ALL domestic wireless carriers support the GOCare service offering.  For the most current list of those carriers, please see Granite State Terms and Conditions.

To Opt-Out, text STOP (without additional characters or spaces) to 603-529-9911. No personnel monitor this number for mis-spelled or unnecessary words / characters. However, reasonable efforts will be made to opt-out customers who communicate their intention through phone or email.

Customers must be opted-in to the GOCare system again if they get a new mobile phone number – not if they get a new phone with the same number.  Please ensure you update your Granite State account with your new mobile contact number (and delete the old mobile number).

No.  GOCare recognizes upper and lower-case letters as the same.

Granite State customers do agree to accept text messages per the Company’s Terms and Conditions, however, customers may opt-out at any time by texting STOP to 603-529-9911.

Granite State does not charge for GOCare.  Customers’ mobile service provider may charge the mobile user to send / receive text messages depending on the terms of their mobile account.

NO!  Granite State protects its customers and their account information and will never sell or share it for any reason.  You will only get text messages from Granite State through the GOCare service.