SecureIT — Internet Security Made Easy!

Your subscription to SecureIT includes 24/7/365 technical support for no additional fee. Call us at 877-373-3320 anytime to talk to a friendly technician. Additionally, if you are using the SecureIT Plus Desktop version, you can open the Management Console and click the Support link at the top right on any screen within the console. There are a variety of online resources and support tools to help answer most of your questions and issues, including an online resource guide plus frequently asked questions and tips. SecureIT Plus users can also receive assistance directly from one of our friendly technicians. To do this, click Instant Message in the left-hand menu.

The system requirements for SecureIT are as follows. SecureIT Plus Desktop is not currently available for Macs.

Installing SecureIT on your computer or mobile device is easy. We’ll send you an email with an activation code and step-by-step instructions for how to install your product software on you device(s).

If you are intalling SecureIT Plus for your desktop, we also offer the option of our Fresh Start Professional Installation. With Fresh Start, one of our technical support representatives will remotely perform the installation for you to give you guaranteed protection for your PC. This includes a comprehensive cleanup of your computer, which will return your machine to its maximum speed and performance. If your computer has a virus or other malicious software already on it, the technician will automatically remove the security threat. This is only $34.95, but is valued at over $100 if you were to take your computer to a repair shop, and it guarantees your PC will remain free of Internet derived issues — or we’ll pay to have it fixed.*

*_{In order to qualify for the guarantee, a user must have incurred the threat on the machine while our SecureIT service was installed. We perform a complete PC cleanup during the professional installation process. Only PCs using the professional installation qualify for the guarantee. GSC reserves the right to deny the guarantee claim if the threat is deemed to be pre-existing or self-inflicted. Maximum remedy is $100 to be paid towards the repair of the end user’s PC. GSC, at its sole discretion, will determine when it is appropriate to engage an outside computer repair entity.}

This new tool allows you to scan for bloatware on your computer and then have it removed. What is bloatware? It can be tough to classify, but it’s basically software whose usefulness is reduced because of the excessive disk space and memory it uses. A lot of new PCs come with it pre-installed. Downloading and installing new applications can add it to your computer unknowingly. Sometimes you may even find some bloatware useful. One thing is for certain though, too much bloatware will slow down your computer.

To help with some of this slow down, SecureIT Plus has developed a new bloatware removal tool. This tool will scan your computer and locate possible bloatware programs. It will then allow you to start removal of these programs directly from SecureIT.

If your PC suffers an infection-related issue while using SecureIT Plus, and we are unable to repair the issue ourselves, we will pay up to $100 to have your PC repaired at a shop local to you. To qualify, the following criteria must be met:

If your mobile device suffers an infection-related issue while using SecureIT Mobile, and we are unable to repair the issue ourselves, we will pay up to $100 to have your device repaired at a shop local to you. To qualify, the following criteria must be met:

No. SecureIT Plus for your desktop is a full-featured anti-virus and firewall program and, as such, will conflict with other anti-virus and firewall products. Any previously installed anti-virus and/or firewall products must be uninstalled before SecureIT is installed. Please note this does not include the built-in Windows Firewall (which cannot be uninstalled); this is disabled automatically when SecureIT is installed.

You can open the SecureIT console at any time to check the status of the SecureIT services. If each status is green, then SecureIT is running smoothly.

The Reporting tab of the SecureIT console displays all SecureIT activity, including scan reports, firewall logs, and activity related to Parental Controls.

Yes, one of the great values of this service is that it applies all updates and runs all of its various scans behind the scenes without you having to worry. SecureIT will check for new updates every ten minutes. Typically there are new updates available at least once an hour, so you can rest assured you always have the latest and greatest virus definitions.

Absolutely not. SecureIT was built with your security and privacy as first priority. All the updates, scanning, and protection happen from your computer and nothing is sent to us outside of the reporting statistics, which are made fully available to you in the Reporting tab of the SecureIT console. The only time we have access to your machine is when you explicitly grant it to us during your use of the Professional Installation or Remote Support request. Even then we require that you put in a one-time use code that allows your computer to connect to our Operation Center, thus granting us permission to assist you.

With our SecureIT Plus desktop you have access to our robust Parental Controls. To set them up, click on Set Up under Parental Controls on the main menu. Once you have gotten to the Parental Controls screen, you will need to setup the Administrator account. To do this, click Change Password; then under New Password, enter your desired password. Once you have setup the Administrator account, you can begin creating additional users. To add a new user, click “Add User.” The “Add User” pop-up will appear; there you will enter in the new user’s name and password.